Sharon Smit

Customer Journey Manager

Product Owner

Content Creator

Front-End Developer

Sharon Smit

Customer Journey Manager

Product Owner

Content Creator

Front-End Developer

About me

👩‍💻 Hello! I’m Sharon Smit.
Working in digital since the start of my career. Got a taste of various industries: entertainment, fashion, publishing & financial. Of B2C and B2B. Flowing from content management, to digital marketing, to customer journeys, to product management. Linking business to tech. 

✨ Currently learning how to code.

  • Pronouns She/Her
  • Age 33
  • Residence Alphen a/d Rijn
  • Country The Netherlands
  • Current position Sr. Customer Journey Manager & Co-Product Owner at NN Investment Partners
Fun facts
Vegetarian since age 12
Coffee is my favourite drink
31 countries visited
I'm a twin, with Anouk
Self-renovated 1860's home
Fascinated by space
Reading: Het happy 2050 scenario
Learning how to code
Words to live by
If you allow yourself to be shaken, the world will shake you all the harder. Be like the rock, which is not easily moved by other people's praise or criticism.
Haemin Sunim
Haemin Sunim
Zen Buddhist teacher & founder of the School for Broken Hearts in Seoul
Be the ripple of change

Doing good is good for business, nature and all beings. To be the ripple of change for me is to attempt to do good even if it seems insignificant, if it's done in baby steps or by trial-and-error, but with good intentions. 

We don't need a handful people to drive change in a perfect way. We need millions of people to do it imperfectly.

🌊 Enough ripples become waves.

Resume
Experience
2014 - Present
Sr. Customer Journey Manager
NN Investment Partners

Continuously optimising the user journeys on nnip.com. My day-to-day activities consists of working together with the scrum team and assist with product owner responsibilities. Next to this I'm actively involved in formulating and implementing campaigns.

 

Projects

  • Rebranding from ING Investment Management to NN Investment Partners
  • Various redesign & restructures of nnip.com
  • CMS implementation of GX and Contentful
  • Integration and roll out Salesforce Marketing Cloud & Pardot
2014
Online Marketing Manager
Tuijn Optiek & Tuijn Juwelier
2012 - 2014
Webshop Manager
Sisera
2011 - 2012
Online Marketing & Communication Manager
Stage Entertainment
2010 - 2010
Web Editor
National Geographic
Education & certificates
2021
Responsive Web Development
SheCodes
2021
Front-End Developer
SheCodes
2021
Introduction to Coding
SheCodes
2021
Advanced Certified Scrum Product Owner® (A-CSPO®)
Scrum Alliance

Issued: Feb 2021
Expires: March 2023
Credential ID: 001097015

2020
Certified Scrum Product Owner® (CSPO®)
Scrum Alliance

Issued: July 2020
Expires: July 2022
Credential ID: 1251425

2019 - 2020
Neuro Linguïstisch Programmeren (NLP)
ICM opleidingen & trainingen
2018 - 2019
Registered Customer Insight & Marketing Intelligence Professional
Beeckestijn Business School
2017
User Experience (UX) & Interaction design
Booming
2008 - 2012
Media, Information & Communication (B.A.Sc.)
Hogeschool van Amsterdam

Research report Website & conversion optimization, with a focus on user experience

Minor Publishing

Skills
Design
  • Web Design
  • Write Music
  • Photoshop
  • Graphic Design
Languages
  • English
  • German
  • Italian
  • French
Coding
  • WordPress
    90%
  • PHP / MYSQL
    75%
  • Angular / JavaScript
    85%
  • HTML / CSS
    95%
Knowledge
  • Website hosting
  • iOS and android apps
  • Create logo design
  • Design for print
  • Modern and mobile-ready
  • Advertising services include
  • Graphics and animations
  • Search engine marketing
Testimonials
Get in touch
  • City Alphen aan den Rijn
  • Country The Netherlands
  • Email sharonnoellesmit@gmail.com
Contact form